Hey there! If you have any issues with tracking your product, please send our support team an Email at and we will be happy to assist you!

Please note that it may take up to 7 days before your tracking number becomes active.

We do not always offer tracking on our free products as they are shipped directly from the manufacturer instead of the warehouse. We are aware of the location of the products, however, so if you'd like an update manually, send us an Email and we'll be happy to assist you!